Susan Boyle's "Surprise" Performance - Or Is Lookism Still Alive and Well?

Susan Boyle recently shocked the audience of Britain's Got Talent with her moving vocal

selection from Les Miserables. What was so shocking? Was it that she could sing and do it so well? Or was it that all us, the local and the national audience, never expected that beautiful voice to come out of the plain package presented before us? Watch Susan Boyle's moving performance.

Lookism and its real world impact has been a subject of study involving impressions, costs and lost and gained opportunities. Watch John Stossel tackle this subject head on in this compelling undercover camera segment called The Ugly Truth.